Technology Services

Two young women sharing a laptop, looking at something on the screen.

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The Technology Services division at Piedmont Virginia Community College (PVCC) provides technology support to the students, faculty, and staff at the college, to ensure innovative technology is readily available and functional, enabling the college to provide a positive, caring, and dynamic learning environment that promotes student success and community vitality.
The division includes the Technology Services Help Desk and Infrastructure & Enterprise Support areas.


 

VCCS Acceptable Use Agreement

All users of PVCC technology resources are required to comply with the Virginia Community College System (VCCS) Student/Patron Acceptable Use Agreement.

Need Help with Technology

If you're experiencing issues or need assistance with technology at PVCC, we're here to help!

  • Visit the PVCC Support Portal to find answers to common questions or submit a help request here.
  • Call the Technology Services Helpdesk at 434.961.5400.
  • Visit the helpdesk in person, Room M832.

Canvas Support

For Canvas Support, visit Chat with Canvas Support, call the Canvas Support Hotline, or visit our Canvas knowledge base here. The below links provide information and guides for using Canvas:

College Information

Useful Mobile Resources

Online Resources and Training Sites

What is MyPVCC?

MyPVCC is a gateway to these important online services that you’ll need as a PVCC student:

  • Canvas (for doing your coursework, seeing grades, communicating with your instructor, etc.)
  • Student Information System (SIS through which you register for classes, make credit/debit card payments for tuition and fees, track progress toward your degree or certificate, view your financial aid account, view transcripts, keep your address and phone number updated, etc.)
  • Student email (a Gmail account powered by Google) through which you will receive official communications from your instructor and the College administration.

To access MyPVCC

Click on the MyPVCC icon (located in the top far right corner of any PVCC website), then log in with the unique username and password that you received when you applied to the college. After logging in, you will see the menu selection for Canvas, SIS and Gmail. You can also view the MyPVCC Instructions.

Problems logging in to MyPVCC? 

Contact IT Support Services at help@pvcc.edu or 434.961.5400. Three 3D panther mascots stand next to a laptop. One panther holds a sign that says 'HELP' in red letters, while the other sits on the edge of the laptop's keyboard. The third panther sits on top of the laptop screen. All panthers wear PVCC t-shirts in the PVCC color scheme. The laptop screen displays the text: 'If you need IT Support, call 434-961-5400 or visit us in M832.Help is also available in the Computer Lab, located in room M832 in the Technology Wing of PVCC’s Main Building.

Computers for Students' Use on Main Campus

  • Jessup Library
  • Tutoring Center, M253

See Maps Page for room locations.