Help Desk

This certificate is designed to provide the expertise needed for an entry-level job in computer support.

This is a G3 program.  Students may qualify for free tuition, fees, and books.  

 

 

Computer course

Program Dean

Business, Mathematics and Technologies Division

Faculty Contact

Academic Advisors

Deanne McDaniel
Student last name starts with A-M

Kim Phillips
Student last name starts with N-Z

Program

Career Studies Certificate

Credit Hours

23

Program Information

Graduates will have the necessary skills to setup and troubleshoot basic computer software and hardware. This program of study also provides students with the proficiency to proceed to the next level of education, the Career Studies Certificate in Network Support.

This certificate will prepare graduates to function in public, private, and government organizations supporting computers as a help desk technician. The certificate will also help prepare graduates for the CompTIA A+ certification exam.