Help Desk

This certificate is designed to provide the expertise needed for an entry-level job in computer support.

This is a G3 program.  Students may qualify for free tuition, fees, and books.  

 

Computer course

Program

Career Studies Certificate

Credit Hours

23

Required Courses

  • SDV 100: College Success Skills - 1 credits
  • CSC 110: Introduction to Computing - 3 credits
  • ETR 149: PC Repair - 3 credits
  • ITN 106: Microcomputer Operating Systems - 3 credits
  • ITE 182: User Support/Help Desk - 3 credits
  • ITP 150: Python Programming - 3 credits
  • ITE 215: Advanced Computer Applications - 4 credits
  • MTH 131: Technical Mathematics - 3 credits

Admissions Requirements

Admission to the College. There are no additional admission requirements for this program.

Program Information

Graduates will have the necessary skills to setup and troubleshoot basic computer software and hardware. This program of study also provides students with the proficiency to proceed to the next level of education, the Career Studies Certificate in Network Support.

This certificate will prepare graduates to function in public, private, and government organizations supporting computers as a help desk technician. The certificate will also help prepare graduates for the CompTIA A+ certification exam.