A+

Prepare for an entry-level career as an IT support technician or help desk professional.

This is a G3 program. Students may qualify for free tuition, fees, and books.

Man in blue dress shirt and tie smiling and sitting at a computer
Workforce Development

Faculty Contact

Program

FastForward Credential Program

Program Information

A+ is a globally-recognized, training program that lays the foundation for a career in information technology. Primary learning objectives include identifying, using and connecting hardware components and devices; installing and supporting Windows OS including command line & client support; distinguishing features of Mac OS, Linux and mobile OS; troubleshooting PC and mobile device issues including application security support; explaining types of networks and connections to include TCP/IP, WIFI and SOHO; troubleshooting network and device problems; protecting against security vulnerabilities for devices and their network connections; configuring laptops and other mobile devices; comparing and contrasting cloud-computing concepts and client-side virtualization; and leading best practices in information technology for safety, environmental impacts and communication and professionalism. 

Upon completion, students are eligible to sit for the A+ Core 1 and Core 2 credential exams offered by the Computing Technology Industry Association (CompTIA).

Note: PVCC offers a series of three (3) FastForward programs to prepare students for industry credentials in Information Technology: A+, Network+ and Security+. These programs can be taken in any order.

Contact Hours: 90


Start Here

  1. Complete the Workforce Services Student Questionnaire.
  2. A coach will contact you after receiving your questionnaire.
  3. Ask your coach about meeting and/or attending a FastForward Funding Session.
  4. Check the schedule page to see when this FastForward program is next offered.

Admissions Requirements

  • Be at least 18 years of age on the first day of class.
  • Meet minimum essential functions and standards for program.
  • Attend a coaching appointment and/or information session prior to enrollment.
  • Complete all funding assistance paperwork (if applicable) prior to enrollment.
  • English Language Learners (ELL/ESL): If English is not the first language, prospective students must complete a CASAS assessment with acceptable score prior to program admission. CASAS assessments can be scheduled by emailing at tjace@pvcc.edu or calling 434-961-5461. Include your first and last name, program of interest, and program start date in your email. Assessment should be completed at least one week prior to program start date. CASAS assessment is also recommended, but not required, for prospective students who feel their reading comprehension needs improvement.