Prepare for an entry-level career as an IT support technician or help desk professional.

This is a G3 program. Students may qualify for free tuition, fees, and books.

fingers typing on a laptop

Area of Interest

Program Dean

Workforce Services

Faculty Contact


FastForward Credential Program

Program Information


A+ is a globally-recognized, training program that lays the foundation for a career in information technology. Primary learning objectives include identifying, using and connecting hardware components and devices; installing and supporting Windows OS including command line & client support; distinguishing features of Mac OS, Linux and mobile OS; troubleshooting PC and mobile device issues including application security support; explaining types of networks and connections to include TCP/IP, WIFI and SOHO; troubleshooting network and device problems; protecting against security vulnerabilities for devices and their network connections; configuring laptops and other mobile devices; comparing and contrasting cloud-computing concepts and client-side virtualization; and leading best practices in information technology for safety, environmental impacts and communication and professionalism. Upon completion, students are eligible to sit for the A+ Core 1 and Core 2 credential exams offered by the Computing Technology Industry Association (CompTIA).

Note: Prospective students with limited computer experience should begin with computer fundamentals courses before enrolling in A+.

Contact Hours: 90

Take the Next Steps

Complete the Workforce Services Student Questionnaire.

Register for and attend a Funding Information Session.

Check the schedule page to see when this program is next offered.

Review our programs and courses page for comprehensive brochure of offerings.