Prepare for an entry-level career as an IT support technician or help desk professional.

This is a G3 program. Students may qualify for free tuition, fees, and books.

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FastForward Credential Program

Program Information

A+ is a globally-recognized, training program that lays the foundation for a career in information technology. Primary learning objectives include identifying, using and connecting hardware components and devices; installing and supporting Windows OS including command line & client support; distinguishing features of Mac OS, Linux and mobile OS; troubleshooting PC and mobile device issues including application security support; explaining types of networks and connections to include TCP/IP, WIFI and SOHO; troubleshooting network and device problems; protecting against security vulnerabilities for devices and their network connections; configuring laptops and other mobile devices; comparing and contrasting cloud-computing concepts and client-side virtualization; and leading best practices in information technology for safety, environmental impacts and communication and professionalism.

Upon completion, students are eligible to sit for the A+ Core 1 and Core 2 credential exams offered by the Computing Technology Industry Association (CompTIA).

Note: Prospective students with limited computer experience should begin with computer fundamentals courses before enrolling in A+.

Contact Hours: 90