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Piedmont Virginia
Community College

501 College Drive
Charlottesville, VA 22902

Help Desk (Room 832)
434.961.5261

Personalize Your Quest Password Manager
Instructions for PVCC Faculty and Staff

Due to increased security risks, you are asked to reset your password from time to time. If you do not reset it, the password to your account may expire. Quest Password Manager gives you access if you have forgotten your password and need to change it. Setting up your Quest profile only requires providing a few personal questions and answers to use as challenge questions.

Even if you forget your password, Quest Password Manager allows you to reset your password at any time (after school hours or on a weekend) without assistance. To do this, you will need to personalize your Quest Password Manager profile.

In order to utilize the functionality of the Quest Password Manager, it is urged that you set up your profile now. Click here for the online instructions or download the instructions

If you need to reset your password, you will need to go to the Quest Password Manager and answer the challenge question you set up previously. Click here for the online instructions or download the instructions

If you need additional support, please contact the PVCC Client Services Help Desk (434 961-5261) during business hours.